Teams Calling
Make smarter calls with Teams VOIP telephony
With Teams Calling, your entire telephony system runs through Microsoft Teams VOIP. That brings a lot of convenience, features and benefits!
- Save! Unseen low rates for lines, numbers, call minutes!
- Simplify your environment - PBX, SBC? Get rid of it!
- Call from anywhere in the world with your trusted company number
- Simplicity prevails - Your users are already using Teams
- Numerous smart features Think reporting, backtracking, optional AI (IVR & IVA) flows, CRM & ERP integrations
Make calls via Teams VOIP on any device via your company number, fully managed and integrated with Microsoft 365
With Teams Calling, you create simplicity & tranquillity.
Both for users and IT administrators:
For end users
They already know Microsoft Teams and now also experience the convenience of telephony via the same well-known app. No outdated complex interfaces, no complicated procedures and configurations.
- Simplicity Same app and interface on all devices
- Microsoft 365 integration. Call from any document or app
- Intuitive no learning curve and numerous modern functions
All the functionality they expect
Call forwarding, callback, put on hold, a choice menu, parking calls and consulting someone before transferring... Teams Calling offers very many possibilities out of the box.
As an IT administrator
When your users make calls with Teams Calling Microsoft VOIP becomes your life easier.
- No infrastructure. Everything turns securely in our VanRoey Cloud
- Simple management of numbers & users via AD/Entra ID
- Reporting & insight In conversations, quality, usage...
- Intercoms and other unique/older systems are almost always fine to integrate
Fully Managed
VanRoey can set up and continue to manage the entire environment and hardware for you. So you are completely relieved of all your worries and always assured of the perfect configuration and flawless operation, the correct firmware and security measures... If you do experience a failure, you can count on us immediately.
Further build Teams-Calling into full-fledged Teams Contact Centre with audio codes VOCA CIC
Need lots of advanced features to support your call centre or support team? With Audio codes VOCA Conversational Interaction Center can do it all. Our partership gives you better prices than they offer themselves!
Supervisor 'whisper' and 'Join'
As a supervisor, listen in on junior profiles and whisper feedback, or participate in the conversation.
Choice menus and automation via IVA & IVR flows
Your contact can navigate through your menu using keys on the phone or voice commands
Smart routing based on skills or presence
Build smart logic to link incoming calls to the right colleagues quickly and efficiently
Integration with numerous CRM, AI, API, databases...
Dynamics, Copilot, SAP, Hubspot, Salesforce... Voca CIC speaks seamlessly with other systems
- Reporting - Particularly comprehensive insights into usage and call performance of the entire team!
- AI insights in conversations held, with summaries and 'tone of voice' detection....
- Recording conversations and the VOCA 'Flex' or 'Worker' App
- And so much more... Question here feel free to request a demo!
"Voca CIC has transformed our customer service with faster onboarding, smarter call flows & better accessibility during peak times. Thanks to the integration with Teams and the use of AI, we get more insight into customer queries." 
Calculate your own all-inclusive monthly rate
Moreover, you no longer incur any costs for a physical telephone exchange. (hardware PBX & SBC, energy, maintenance, configuration...). International call rates are also very competitive and publicly available via a pdf/csv.
Why VanRoey as Teams VOIP calling partner?
- Exceptionally competitive rates - Call cheaper.
- Secure and As a Service - All infra runs in our Tier3 Data Centre in Belgium!
- Analysis -> implementation -> management - We take care of everything
- Microsoft Tier 1 CSP with its own licence management platform and specialists to guide you!
Call smarter with Teams Calling (VOIP)
Enjoy simplicity, effectiveness and flexibility... and save!
VAT no.
- Event
19/03--Inspiration Centre (Geel)
