From customer experience to Digital Employee Experience
The recipe for a successful implementation process
Customers will never love a company until the employees love it first” By providing the right tools, you ensure that your employees are satisfied. It's not easy to get everyone on the cart and embrace innovation.
In this white paper (10p) we describe the careful process that an organization needs to go through when it comes to innovation. We will discuss this:
- Determining the stakeholders
- Development of scenarios and architecture
- Action plan with focus on ‘User Adoption’
- Training, key users and permanent aftercare
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