VanRoey.be » Jobs » Commercial Administrative Clerk

Vacancy: Commercial Administrative Assistant

In the position of Commercial Administrative Assistant you fulfill a versatile range of tasks. On the one hand you are responsible for the administrative handling of commercial documents, on the other hand you are the point of contact for our customers. You support the account managers and ensure proper handling between VanRoey.be and our customer.

Antwerp, Kempen
Permanent Contract
Medior (3- 5yr) or Senior (+5yr) or Young Professional (<3yr)

Make a difference with thousands of organizations that entrust their IT to VanRoey.be. In more than 25 years we have grown into a healthy (inter)national player with a fantastic team that is brimming with knowledge and innovation. Do you want to contribute to our story?

What are you fighting for?

As a Commercial Administrative Assistant, you are the internal central figure within different teams:

You are responsible for the layout and control of commercial documents such as offers, contracts and order forms and take responsibility in administrative tasks / projects.
You will contact customers yourself regarding renewals, open quotations and current matters etc.
In addition, you are the contact point for customers by telephone which concretely means that you are able to professionally answer customer calls for all kinds of information, questions, orders or complaints.
Your goal is to make the customer feel good about these contacts. This means that you help them as much as possible directly on the phone. If necessary, you can count on the support of our Technical Specialists and Account Managers.
In order to achieve a qualitative follow-up to ensure correct administrative registration and invoicing of the data in our NAV and CRM system.

What do you excel at?

You've had min. a graduate degree and can administrative experience in a commercial environment.
On an administrative level you are a fast and efficient worker by means of a great sense of responsibility allowing you to follow up on ongoing cases consistently.
You are computer literate Knowledge of and experience with Dynamics 365 and Microsoft CRM are a big plus.
KeIT knowledge wanting to deepen your knowledge through self-study and being prepared to obtain certificates is an Olympic minimum.
With the help of your excellent communication skills you are able to communicate openly, clearly and assertively with your interlocutor, demonstrating the necessary empathy.
Customer focus, listening skills, accurate workstress resistance and drive are your absolute trump cards.
You have a very good knowledge of the Dutch as well as a good knowledge of the English and French.

What do we offer?

An excellent performing company focused on innovation, quality, customer and employee satisfaction.
An attractive salary, supplemented with interesting extra-legal benefits.
An exciting job in a young and dynamic environment where fun and work go hand in hand.
Real career opportunities within a company in full swing, linked to a personal training plan.
The possibility to work with the most modern tools and to permanently upgrade your professional knowledge.
Every day fresh bread, fruit and ice creams in hot weather.
Sufficient (sports) activities to let off steam in addition to your work.

Apply!

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A bright future!

The strong annual growth, in terms of both turnover and personnel, justifies the investment in a brand new climate neutral building. At the same strategic and easily accessible location in Turnhout (only a short distance from Exit 23 of the E34), the new KEMPUS tower.

During my start-up at VanRoey.be, I was warmly welcomed and immediately felt I was welcome. I was assigned a sponsor to whom I can turn with all my questions. Due to the many training moments in the first weeks, I could quickly be called on to projects. And not unimportantly, at VanRoey.be there is a good balance between work and private life!

Every day brings new challenges. This, combined with a variety of tasks, makes for a nice variation in the job. The nice group atmosphere and colleagues make the work very enjoyable. At VanRoey.be we can also always work with the latest technologies, which allows us to continuously train ourselves. This opens several doors to grow!

In my job, you have to be prepared to go to extremes for the customers. We always consult with each other in order to find the best solution. Because the technological world does not stand still, I can continuously improve myself by attending all kinds of training courses. If you always want to be challenged and have opportunities to grow, VanRoey.be can help you.

Support, new installations, migrations... I can put my knowledge and experience to work for customers and get a lot of trust from VanRoey.be. This approach works because I can continuously train myself and can fall back on motivated colleagues and a great support department.

Going to work feels like coming home. My job is very varied: every day I work in different environments and I have contact with different clientele. There are always opportunities to develop yourself further through the right dose of challenges and growth opportunities!

VanRoey.be believes in me and gives me the opportunity to develop myself every day in a job I feel good about.

Some functions highlighted

Next Gen

Only ICT graduate And ready to get your teeth into it? With 'Next Gen' we offer an entry route for hungry young talent. We offer a route in infrastructure as well as in appliacations such as Dynamics 365, Power BI, SharePoint... Read more here.

IT Masterclass

If Experienced IT Engineer or Technical Consultant We polish your skills and bring your knowledge up to date for the solutions we equip our clients with the most. We also sharpen your consultancy skills if necessary.

Business Class

Experienced Sales Profiles get extra support to perfect their skills. Who are our customers? What do they expect? And how can we serve them even better? Team leaders also get extra support in managing or supporting their colleagues.

Start@

One new career started You may have knowledge in your pocket, but you may have little experience within a company such as VanRoey.be. We steam you up and give you extra guidance to make you feel good in your job straight away.

VanRoey.be?

It was started in 1993 by Pat Van Roey.

What started in his garage at the Wieltjeshoeve has grown into an (inter)national top player in the field of IT services and security. Today we play along at the highest level, we protect Belgian government services and can help organisations such as Schoenen Torfs, Suez, Voka...count on our people. Read here More about VanRoey.co.uk

Are you a VanRoeyer?

As with Idol we're looking for some kind of "X-Factor with our colleagues. It's hard to define, but clients perceive us as down-to-earth, no nonsense and sincere with the intention to help others further. In short: you will find yourself in a warm nest where you have the opportunity to develop a enduring relationship to build with customers and colleagues.

Do you recognize yourself in the characteristics below or do you feel like working with such people? Then we should talk.

A good choice

Changing jobs is a big decision. You don't want to take a chance with your happiness, your family... That's why your happiness is our highest priority and why we will offer you many opportunities and growth possibilities.

TRUST & RESPECT

You get confidence and are respected. You can be vulnerable, we listen!

25 YEARS EXPERIENCE

We are financially healthy, a fixed value. Our individuality and flexibility make us grow every year.

FUN @WORK

Teambuildings, fun drinks... there's a lot of laughter. You'll be at ease right away among our fine colleagues.

OPEN BUSINESS CULTURE

Our informal working atmosphere guarantees sincere communication. No-nonsense; everyone's input is always appreciated.

HEALTHY MINDS @ WORK

"Mens sane in corpore sano". We have lunch and exercise together, and mentally we support you in dealing with stress.

ADDITIONAL REWARDS

Bonuses, pension savings, hospitalization insurance and numerous extra-legal benefits such as an unlimited GSM subscription are ticking.

INNOVATION

We work with the latest devices, technologies and encourage our people to dare to experiment.

GROWTH THROUGH LEARNING

Our sustainable career policy teaches you the skills that are expected of you today and tomorrow.

SOCIAL COMMITMENT

We contribute to a better society by focusing on local growth, charities and minimising our ecological footprint.