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Vacancy: Commercial Administrative Assistant

In the position of Commercial Administrative Assistant you fulfill a versatile range of tasks. On the one hand you are responsible for the administrative handling of commercial documents, on the other hand you are the point of contact for our customers. You support the account managers and ensure proper handling between VanRoey.be and our customer.

Antwerp, Kempen
Permanent Contract
Medior (3- 5yr) or Senior (+5yr) or Young Professional (<3yr)

Make a difference with thousands of organizations that entrust their IT to VanRoey.be. In more than 25 years we have grown into a healthy (inter)national player with a fantastic team that is brimming with knowledge and innovation. Do you want to contribute to our story?

What are you fighting for?

As a Commercial Administrative Assistant, you are the internal central figure within different teams:

You are responsible for the layout and control of commercial documents such as offers, contracts and order forms and take responsibility in administrative tasks / projects.
You will contact customers yourself regarding renewals, open quotations and current matters etc.
In addition, you are the contact point for customers by telephone which concretely means that you are able to professionally answer customer calls for all kinds of information, questions, orders or complaints.
Your goal is to make the customer feel good about these contacts. This means that you help them as much as possible directly on the phone. If necessary, you can count on the support of our Technical Specialists and Account Managers.
In order to achieve a qualitative follow-up to ensure correct administrative registration and invoicing of the data in our NAV and CRM system.

What do you excel at?

You've had min. a graduate degree and can administrative experience in a commercial environment.
On an administrative level you are a fast and efficient worker by means of a great sense of responsibility allowing you to follow up on ongoing cases consistently.
You are computer literate Knowledge of and experience with Dynamics 365 and Microsoft CRM are a big plus.
KeIT knowledge wanting to deepen your knowledge through self-study and being prepared to obtain certificates is an Olympic minimum.
With the help of your excellent communication skills you are able to communicate openly, clearly and assertively with your interlocutor, demonstrating the necessary empathy.
Customer focus, listening skills, accurate workstress resistance and drive are your absolute trump cards.
You have a very good knowledge of the Dutch as well as a good knowledge of the English and French.

What do we offer?

An excellent performing company focused on innovation, quality, customer and employee satisfaction.
An attractive salary, supplemented with interesting extra-legal benefits.
An exciting job in a young and dynamic environment where fun and work go hand in hand.
Real career opportunities within a company in full swing, linked to a personal training plan.
The possibility to work with the most modern tools and to permanently upgrade your professional knowledge.
Every day fresh bread, fruit and ice creams in hot weather.
Sufficient (sports) activities to let off steam in addition to your work.

Apply!

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Start@

One new career started You may have knowledge in your pocket, but you may have little experience within a company such as VanRoey.be. We steam you up and give you extra guidance to make you feel good in your job straight away.

During my start-up at VanRoey.be, I was warmly welcomed and immediately felt I was welcome. I was assigned a sponsor to whom I can turn with all my questions. Due to the many training moments in the first weeks, I could quickly be called on to projects. And not unimportantly, at VanRoey.be there is a good balance between work and private life!

Every day brings new challenges. This, combined with a variety of tasks, makes for a nice variation in the job. The nice group atmosphere and colleagues make the work very enjoyable. At VanRoey.be we can also always work with the latest technologies, which allows us to continuously train ourselves. This opens several doors to grow!

In my job, you have to be prepared to go to extremes for the customers. We always consult with each other in order to find the best solution. Because the technological world does not stand still, I can continuously improve myself by attending all kinds of training courses. If you always want to be challenged and have opportunities to grow, VanRoey.be can help you.

Support, new installations, migrations... I can put my knowledge and experience to work for customers and get a lot of trust from VanRoey.be. This approach works because I can continuously train myself and can fall back on motivated colleagues and a great support department.

Going to work feels like coming home. My job is very varied: every day I work in different environments and I have contact with different clientele. There are always opportunities to develop yourself further through the right dose of challenges and growth opportunities!

VanRoey.be believes in me and gives me the opportunity to develop myself every day in a job I feel good about.

VanRoey.be?

It was started in 1993 by Pat Van Roey.

What started in his garage at the Wieltjeshoeve has grown into an (inter)national top player in the field of IT services and security. Today we play along at the highest level, we protect Belgian government services and can help organisations such as Schoenen Torfs, Suez, Voka...count on our people. Read here More about VanRoey.co.uk

A bright future!

The strong annual growth, in terms of both turnover and personnel, justifies the investment in a brand new climate neutral buildingAt the same strategic and easily accessible place in Turnhout (only a short distance from exit 23 of the E34) you will soon find this tower.

Are you a VanRoeyer?

Like "Idol", we're looking for some kind of "X-Factor It is difficult to define, but customers experience us as sober, no nonsense and sincere with the intention of helping others. In short, you end up in a warm nest where you get the chance to have a enduring relationship to build with customers and colleagues.

Do you recognize yourself in the characteristics below or do you feel like working with such people? Then we should talk.