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Vacancy: IT Support Lead - 3rd line

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For our customer in the Turnhout region, we are looking forward to IT Support Lead taking responsibility for third-line support for end users.
VanRoey.be StaffingA part of the Van Roey ICT Group, specialising in the recruitment of ICT Professionals, you can come to us if you want to give your ICT career a big boost. We offer you a range of jobs and assignments at numerous companies all over Flanders; we listen to your expectations, give you career advice and map out your career together; you can choose to carry out (different) assignments with our clients through us or we will look for you to find a permanent internal position with one of our clients in your region.

We are currently looking for an IT Support Lead that we can call on at our customer in the Turnhout region. Is this the job you are looking for?

What are you fighting for?

As a Support Lead, your tasks are twofold: on the one hand, you remain responsible for the support of end users, taking on the third-line support. In addition, you work on a project basis and support the Cloud & Network Engineer in ongoing projects. Thanks to your broad knowledge and good troubleshooting skills, your support colleagues can come to you for questions and advice on ICT issues.

On the other hand, you will take a critical look at current teamwork and processes and always try to increase efficiency and look for opportunities for improvement. Creating consistency and helping to automate processes is your goal.

What do you excel at?

  • You have a bachelor's degree in ICT and you have three years of experience in a similar position.
  • You have a broad ICT interest and feel at home in O365, Azure, AD, Microsoft, Vmware, Powershell, networking, ...
  • You are known for your communication skills and you express yourself fluently both verbally and in writing in English.
  • You have a can-do mentality, which enables you to tackle and solve problems immediately.
  • You grab things and take ownership.
  • You are a strong team player, have an open mind and are flexible.
  • You are willing to travel occasionally to the branches in Germany, England and Switzerland.

What do we offer?

VanRoey.be Staffing will guide you through the entire application process. We will put you in contact with our clients, introduce you and prepare you for further interviews. We will provide you with timely feedback and, if you start up, we will follow you up during the first few months until you are fully familiar with the job. In this way, we guarantee that the job you have found through us will also be a good one for you. perfect match You can count on a competitive salary and extra-legal benefits. The job offers you a wide range of learning opportunities.

Have a talk?

Not the dream job you were looking for?

  • You can still spontaneously apply. Maybe there's still a match after all.
  • You can use our other vacancies ...look at it.
  • If you know someone who might be interested, can you get this Share vacancy:
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A bright future!

The strong annual growth, in terms of both turnover and personnel, justifies the investment in a brand new climate neutral building. At the same strategic and easily accessible location in Turnhout (only a short distance from Exit 23 of the E34), the new KEMPUS tower.

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VanRoey Academy | VanRoey.be

Next Gen

Only ICT graduate And ready to get your teeth into it? With 'Next Gen' we offer an entry route for hungry young talent. We offer a route in infrastructure as well as in appliacations such as Dynamics 365, Power BI, SharePoint... Read more here.

IT Masterclass

If Experienced IT Engineer or Technical Consultant We polish your skills and bring your knowledge up to date for the solutions we equip our clients with the most. We also sharpen your consultancy skills if necessary.

Business Class

Experienced Sales Profiles get extra support to perfect their skills. Who are our customers? What do they expect? And how can we serve them even better? Team leaders also get extra support in managing or supporting their colleagues.


One new career started You may have knowledge in your pocket, but you may have little experience within a company such as VanRoey.be. We steam you up and give you extra guidance to make you feel good in your job straight away.


It was started in 1993 by Pat Van Roey. 

What started in his garage at the Wieltjeshoeve has grown into an (inter)national top player in the field of IT services and security. Today we play along at the highest level, we protect Belgian government services and can help organisations such as Schoenen Torfs, Suez, Voka...count on our people. Read here More about VanRoey.co.uk

Pat with his daughter Jolien and eldest son Michiel
General Manager Pat Van Roey with his eldest son Michiel and daughter Jolien
Bookkeeper Ann and Peter, Head of Purchasing & Logistics

Are you a VanRoeyer?

As with Idol we're looking for some kind of "X-Factor with our colleagues. It's hard to define, but clients perceive us as down-to-earth, no nonsense and sincere with the intention to help others further. In short: you will find yourself in a warm nest where you have the opportunity to develop a enduring relationship to build with customers and colleagues.

Do you recognize yourself in the characteristics below or do you feel like working with such people? Then we should talk.

A good choice

Changing jobs is a big decision. You don't want to take a chance with your happiness, your family... That's why your happiness is our highest priority and why we will offer you many opportunities and growth possibilities.


You get confidence and are respected. You can be vulnerable, we listen!


We are financially healthy, a fixed value. Our individuality and flexibility make us grow every year.


Teambuildings, fun drinks... there's a lot of laughter. You'll be at ease right away among our fine colleagues.


Our informal working atmosphere guarantees sincere communication. No-nonsense; everyone's input is always appreciated.


"Mens sane in corpore sano". We have lunch and exercise together, and mentally we support you in dealing with stress.


Bonuses, pension savings, hospitalization insurance and numerous extra-legal benefits such as an unlimited GSM subscription are ticking.


We work with the latest devices, technologies and encourage our people to dare to experiment.


Our sustainable career policy teaches you the skills that are expected of you today and tomorrow.


We contribute to a better society by focusing on local growth, charities and minimising our ecological footprint.

This vacancy has been filled

Don't worry, as a growing ICT company, VanRoey.be is always looking for talent.
View here our many vacancies or apply spontaneously: