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Vacancy: Support Engineer – 2nd line

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For our client in the region of Turnhout, we are looking for a Support Engineer who is responsible for the second line support of end users.
VanRoey.be StaffingA part of the Van Roey ICT Group, specialising in the recruitment of ICT Professionals, you can come to us if you want to give your ICT career a big boost. We offer you a range of jobs and assignments at numerous companies all over Flanders; we listen to your expectations, give you career advice and map out your career together; you can choose to carry out (different) assignments with our clients through us or we will look for you to find a permanent internal position with one of our clients in your region.

Currently we are looking for a Support Engineer (2nd line) that we can hire at our customer in the Turnhout region. Is this the job you are looking for?

What are you fighting for?

As an IT Support Engineer, you are responsible for the second-line support of end users in Belgium and other branches in Europe with regard to their IT issues. You follow up the tickets and cases closely and thanks to your analytical insight you guide each problem to the right solution as quickly and efficiently as possible.

Throughout the whole process, you maintain clear communication with the end user. You like to bite into specific, technical cases and do everything in your power to continuously improve your knowledge. In addition to support, you are always willing to step in to support ongoing projects.

What do you excel at?

  • You have a bachelor's degree in ICT and you have two years of experience in a similar position.
  • You have a strong knowledge of ICT user support.
  • You are known for your communication skills and you express yourself fluently both verbally and in writing in English.
  • You have a can-do mentality, which enables you to tackle and solve problems immediately.
  • You grab things and take ownership.
  • You are a strong team player, have an open mind and are flexible.
  • You are willing to travel occasionally to the branches in Germany, England and Switzerland.

What do we offer?

VanRoey.be Staffing will guide you through the entire application process. We will put you in contact with our clients, introduce you and prepare you for further interviews. We will provide you with timely feedback and, if you start up, we will follow you up during the first few months until you are fully familiar with the job. In this way, we guarantee that the job you have found through us will also be a good one for you. perfect match You can count on a competitive salary and extra-legal benefits. The job offers you a wide range of learning opportunities.

Have a talk?

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  • You can still spontaneously apply. Maybe there's still a match after all.
  • You can use our other vacancies ...look at it.
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Next Gen

Only ICT graduate And ready to get your teeth into it? With 'Next Gen' we offer an entry route for hungry young talent. We offer a route in infrastructure as well as in appliacations such as Dynamics 365, Power BI, SharePoint... Read more here.

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Experienced Sales Profiles get extra support to perfect their skills. Who are our customers? What do they expect? And how can we serve them even better? Team leaders also get extra support in managing or supporting their colleagues.

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One new career started You may have knowledge in your pocket, but you may have little experience within a company such as VanRoey.be. We steam you up and give you extra guidance to make you feel good in your job straight away.

VanRoey.be?

It was started in 1993 by Pat Van Roey. 

What started in his garage at the Wieltjeshoeve has grown into an (inter)national top player in the field of IT services and security. Today we play along at the highest level, we protect Belgian government services and can help organisations such as Schoenen Torfs, Suez, Voka...count on our people. Read here More about VanRoey.co.uk

Pat with his daughter Jolien and eldest son Michiel
General Manager Pat Van Roey with his eldest son Michiel and daughter Jolien

A bright future!

The strong annual growth, in terms of both turnover and personnel, justifies the investment in a brand new climate neutral buildingAt the same strategic and easily accessible place in Turnhout (only a short distance from exit 23 of the E34) you will soon find this tower.

Bookkeeper Ann and Peter, Head of Purchasing & Logistics

Are you a VanRoeyer?

Like "Idol", we're looking for some kind of "X-Factor It is difficult to define, but customers experience us as sober, no nonsense and sincere with the intention of helping others. In short, you end up in a warm nest where you get the chance to have a enduring relationship to build with customers and colleagues.

Do you recognize yourself in the characteristics below or do you feel like working with such people? Then we should talk.

A good choice

Changing jobs is a radical choice. You don't want to take a chance with your family and your happiness.

TRUST & RESPECT

You get confidence and are respected. You can be vulnerable, we listen!

25 YEARS EXPERIENCE

We are financially healthy, a fixed value. Our individuality and flexibility make us grow every year.

FUN @WORK

Teambuildings, fun drinks... there's a lot of laughter. You'll be at ease right away among our fine colleagues.

OPEN BUSINESS CULTURE

Our informal working atmosphere guarantees sincere communication. No-nonsense; everyone's input is always appreciated.

HEALTHY MINDS @ WORK

"Mens sane in corpore sano". We have lunch and exercise together, and mentally we support you in dealing with stress.

ADDITIONAL REWARDS

Bonuses, pension savings, hospitalization insurance and numerous extra-legal benefits such as an unlimited GSM subscription are ticking.

INNOVATION

We work with the latest devices, technologies and encourage our people to dare to experiment.

GROWTH THROUGH LEARNING

Our sustainable career policy teaches you the skills that are expected of you today and tomorrow.

SOCIAL COMMITMENT

We contribute to a better society by focusing on local growth, charities and minimising our ecological footprint.

This vacancy has been filled

Don't worry, as a growing ICT company, VanRoey.be is always looking for talent.
View here our many vacancies or apply spontaneously: