Vacancy: Support Engineer – 2nd line
Currently we are looking for a Support Engineer (2nd line) that we can hire at our customer in the Turnhout region. Is this the job you are looking for?
What are you fighting for?
As an IT Support Engineer, you are responsible for the second-line support of end users in Belgium and other branches in Europe with regard to their IT issues. You follow up the tickets and cases closely and thanks to your analytical insight you guide each problem to the right solution as quickly and efficiently as possible.
Throughout the whole process, you maintain clear communication with the end user. You like to bite into specific, technical cases and do everything in your power to continuously improve your knowledge. In addition to support, you are always willing to step in to support ongoing projects.
What do you excel at?
- You have a bachelor's degree in ICT and you have two years of experience in a similar position.
- You have a strong knowledge of ICT user support.
- You are known for your communication skills and you express yourself fluently both verbally and in writing in English.
- You have a can-do mentality, which enables you to tackle and solve problems immediately.
- You grab things and take ownership.
- You are a strong team player, have an open mind and are flexible.
- You are willing to travel occasionally to the branches in Germany, England and Switzerland.
What do we offer?
VanRoey.be Staffing will guide you through the entire application process. We will put you in contact with our clients, introduce you and prepare you for further interviews. We will provide you with timely feedback and, if you start up, we will follow you up during the first few months until you are fully familiar with the job. In this way, we guarantee that the job you have found through us will also be a good one for you. perfect match You can count on a competitive salary and extra-legal benefits. The job offers you a wide range of learning opportunities.
Have a talk?
Not the dream job you were looking for?
A bright future!
Only ICT graduate And ready to get your teeth into it? With 'Next Gen' we offer an entry route for hungry young talent. We offer a route in infrastructure as well as in appliacations such as Dynamics 365, Power BI, SharePoint... Read more here.
If Experienced IT Engineer or Technical Consultant We polish your skills and bring your knowledge up to date for the solutions we equip our clients with the most. We also sharpen your consultancy skills if necessary.
Experienced Sales Profiles get extra support to perfect their skills. Who are our customers? What do they expect? And how can we serve them even better? Team leaders also get extra support in managing or supporting their colleagues.
One new career started You may have knowledge in your pocket, but you may have little experience within a company such as VanRoey.be. We steam you up and give you extra guidance to make you feel good in your job straight away.
It was started in 1993 by Pat Van Roey.
What started in his garage at the Wieltjeshoeve has grown into an (inter)national top player in the field of IT services and security. Today we play along at the highest level, we protect Belgian government services and can help organisations such as Schoenen Torfs, Suez, Voka...count on our people. Read here More about VanRoey.co.uk
Are you a VanRoeyer?
As with Idol we're looking for some kind of "X-Factor with our colleagues. It's hard to define, but clients perceive us as down-to-earth, no nonsense and sincere with the intention to help others further. In short: you will find yourself in a warm nest where you have the opportunity to develop a enduring relationship to build with customers and colleagues.
Do you recognize yourself in the characteristics below or do you feel like working with such people? Then we should talk.
A good choice
Changing jobs is a big decision. You don't want to take a chance with your happiness, your family... That's why your happiness is our highest priority and why we will offer you many opportunities and growth possibilities.
TRUST & RESPECT
You get confidence and are respected. You can be vulnerable, we listen!
25 YEARS EXPERIENCE
We are financially healthy, a fixed value. Our individuality and flexibility make us grow every year.
Teambuildings, fun drinks... there's a lot of laughter. You'll be at ease right away among our fine colleagues.
OPEN BUSINESS CULTURE
Our informal working atmosphere guarantees sincere communication. No-nonsense; everyone's input is always appreciated.
HEALTHY MINDS @ WORK
"Mens sane in corpore sano". We have lunch and exercise together, and mentally we support you in dealing with stress.
Bonuses, pension savings, hospitalization insurance and numerous extra-legal benefits such as an unlimited GSM subscription are ticking.
We work with the latest devices, technologies and encourage our people to dare to experiment.
GROWTH THROUGH LEARNING
Our sustainable career policy teaches you the skills that are expected of you today and tomorrow.
We contribute to a better society by focusing on local growth, charities and minimising our ecological footprint.