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Managed Services

Your uptime becomes our responsibility

With Managed IT Services, you outsource all or part of the management and maintenance of your IT environment to our certified experts.
At an all-inclusive price, your IT environment is kept up and running and safe thanks to monitoring, patching and proactive interventions.

 Security threats (CVEs) are patched immediately
Malfunctions will be detected and solved
Count on our certified experts 24/7
Experience administrative simplicity with a single all-inclusive monthly bill

Who benefits most from 'Managed Services'?

As a growing organization, you want a secure environment with uptime guarantees

Avoid security risks & count on your IT environment, with SLA

You wish to relieve your in-house IT professionals so they can focus on developping a digitalisation strategy

You lack time and specific expertise in order to guarantee uptime and security

You don't have your own IT department and just want everything to work

IT is important, but you want to focus on your core business

Which parts do you want to outsource?

You can choose individual verticals, but it's best to choose several, that way you avoid problems as well as uncomfortable situations. For example: If printers don't work, is it because of the printers, your network, the print server... or maybe the firewall? Why is this Teams call not working?... Pointing fingers is no use to anyone, and is also a costly waste of time for end users.

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The security of a modern environment is complex, and certainly something you don't want to take risks with. Count on our watchful eye.

As a SentinelOne & Fortinet Expert Partner and with some NSE8 profiles on board, among others, you won't find a better security partner to take your environment to the highest standards and keep an eye on it through advanced monitoring and Managed XDR (MDR). Moreover, we can react very quickly to incidents.

"Were you booked?" "Do you hear me?" "How do I share my screen?" "The connection is a bit disappointing" 

Hybrid conferencing is challenging, but it must work flawlessly, or you will quickly lose a lot of valuable time with your visitors.

Count on our expertise to provide the perfect interactive setups and assist you quickly should anything go wrong.

In 9 out of 10 cases of phishing, inattention is to blame. Time to structurally train and test your staff in this!

This way, the possibility of phishing drops to -95%! This way, you avoid mistakes that could lead to serious hacks or data loss... With all the consequences.

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Do you regularly struggle with your network? How do you connect multiple sites? How do you deal with security? 

Count on us for a reliable, secure and lightning-fast network. From core switches to VPN to wireless access points...

Your network is configured, monitored and kept in top condition down to the smallest detail.

Get the most out of your Microsoft 365/Intune/Entra ID environment with minimal effort.

Your environment is configured to best practices, and constantly adjusted as technologies, the landscape and threats evolve.

Security is set up entirely according to zero-trust principles, without sacrificing usability. So your colleagues work more efficiently and securely than ever, and your IT department is relieved of complex, and repetitive tasks.

As an IT administrator in your organisation, you want to be able to focus on high-end and/or strategic IT interventions. 

Supporting your end users is important, but can quickly become time-consuming. You can count on us for this too.

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We take your data centre to the very highest level so that it meets your needs perfectly. 

Thanks to monitoring, backed up by A.I. and our people, potential problems are solved even before they can manifest themselves. This is how we guarantee maximum continuity.

If an issue does arise, we switch very quickly and you can count on our certified experts.

Managing printers and providing support is a thorn in the side for many IT administrators.

With our solutions, you roll out the right drivers in no time, end users can print effortlessly via the cloud and you can secure the system in such a way that prints do not roll out of the printer just like that.

You get support when needed and insights into consumption thanks to reporting.

Your organisation's telephony system is getting smarter and more efficient than ever.

Call forwarding, call waiting, call flows, calling via Microsoft Teams or other VOIP devices... Everything becomes possible and you can always count on our support in case of any malfunction.

War on talent

Managing an environment is very complex and a huge responsibility. You cannot expect your IT department to have all the knowledge, detect all the hacks, nor be available 24/7. Put your own IT profiles where they contribute most: Further strategic digitalisation.

What is our action plan?

1. Intake interview

We start by thoroughly examining your IT environment. We also ask specific questions about management. We agree which parts (verticals) you want VanRoey.be to be responsible for. The key word is mutual trust.

2. EVOLUTION TOWARDS MANAGED SERVICES

Afterwards, structural problems will be solved so that a stable, secure, de-duplicated and properly backed-up environment is created. Licences & warranties are also updated. We then activate our will also be activated and enjoy a 'Managed' IT environment.

Result: a single all-in price for complete IT support

Monitoring, patching & ongoing strategic analysis by our experts keep your environment in top condition.

We will also take preventive action as soon as we notice that for example a disk contains errors, a server is overloaded, backups fail in order to prevent malfunctions or downtime.

Monitoring in order to take preventive action

Urgent updates are automatically installed

4h SLA during office hours (24/7 option)

Incidents are solved by our experts

Security threats (CVE) are patched immediately

IT-policies are constantly optimised

Strategic consultations with the Service Manager on a regular basis

Managed Services means that your organisation can count on hundreds of our experts

Managed Services allows us to work towards a common goal: uptime and a secure environment. Nobody wants to experience downtime. Fewer problems create an environment that offers peace of mind, within your organisation as well as in ours.

Find out more!

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Find out more about Managed Services?

With Managed Services, you outsource all or part of the management & maintenance of your IT environment to our certified experts.

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