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Microsoft will soon disable 'legacy Exchange Online tokens'. This means KnowBe4's Phish Alert Button (PAB) will no longer work without a modification.
For the PAB to function correctly, it must be re-authenticated via Nested App Authentication Single Sign-On (NAA-SSO), as described on KnowBe4's website: https://support.knowbe4.com/hc/en-us/articles/38439352278803-Update-To-Nested-App-Authentication-Single-Sign-On-NAA-SSO-For-The-Phish-Alert-Button-PAB
Note: After approving the permissions for NAA-SSO, it may be necessary to change the Phish Alert Button to be downloaded and deployed again.
We will proactively support customers with a Security Awareness contract. Don't have a contract and need help with this adjustment? Then let us know, we will be happy to help you!
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