IT partner for
Installation companies
Installation and service companies combine technical expertise with tight deadlines and high customer expectations. VanRoey helps manage those challenges with Dynamics 365 Field Service and Business Central. From planning and dispatching to digital work orders, stock management, project calculation and reporting, we ensure grip, efficiency and satisfied customers.
"Thanks to the cooperation with VanRoey, our IT is no longer a concern, but a driver for our organisation. Today, we have reliable systems and digital tools that make our work more efficient. This allows us to focus on what we are really good at: creating opportunities for our employees."
"Thanks to VanRoey's expertise and customised solutions, we have significantly reduced our administrative burden and become more efficient. We are now better equipped to fulfil our mission of inclusion and personal development."
"The need for a good ERP system was growing, especially as we were running up against the limits of Excel. The VanRoey cloud-based ERP system, based on Microsoft Business Central and Dynamics 365 CRM, proved to be the perfect match."
"In this case, Erwin Nagels, together with our experts, talks about the implementation of Dynamics Business Central within the environment of Voka Mechelen-Kempen"
Challenges at installation companies
Many companies in the installation and service business are running into bottlenecks such as:
- Difficult planning & monitoring of interventions
- Insufficient visibility SLAs, contracts & guarantees
- High operational cost by manual processes
- Time-consuming administration & error-prone work orders
- Limited understanding of stock, assets & maintenance history
- Complex project calculation & follow-up
.
Our digital approach
With Dynamics 365 Field Service and Business Central, you get one integrated solution:
- Real-time planning & dispatching: right technician, right customer, right parts
- Mobile apps (on & offline): work orders, signatures and material records
- Contract & SLA management: monitor performance and guarantee customer satisfaction
- Asset & intervention management: full view of install base & maintenance history
- Inventory management & ERP integration: insight into materials, automatic invoicing
- Predictive maintenance: IoT-driven maintenance and reduced downtime
- Project calculation & follow-up: from production hall to installation and invoicing (one platform)
How we meet the challenges of Installation companies tackle!
Scheduling staff efficiently, reducing costs while meeting SLAs, quality and reporting requirements? For many installation and service companies, this is a daily challenge.
Smart planning & dispatching
Plan and send the right technician to the right customer with real-time overview and automatic dispatching. Reduce workload, optimise routes and achieve and SLAs.
Digital work orders & mobile apps
Register work, materials and signatures mobile (also offline). Fewer errors, faster invoicing and instant feedback to the customer.
Contract & SLA management + integrations
Monitor contracts, SLAs and performance in one platform. Thanks to integration with Business Central, you get centralised reporting and invoicing without extra administration.
Real-time inventory management
Always insight into parts and materials. Avoid delays and link inventory management directly to ERP and service planning.
Predictive maintenance & IoT
Maintenance before problems arise. IoT integrations predict failures, reduce downtime and increase customer satisfaction.
Expertise Services
'Level 3' specialisation is very rare. So count on our people to assist your IT department 24/7. For ideas & advice, as a 24/7 emergency hotline or just to help out when they are short of knowledge or hands.
Managed Services
Installation companies are not IT companies. You can choose to outsource all or part of the management and maintenance of your IT environment to our certified experts. We guarantee security and uptime with SLAs! Complete unburdening for an all-in price per month!
Among others, these Installation companies work today together with VanRoey You too?
Why Installation companies count on VanRoey
Like hundreds of other organisations, benefit from over 30 years of experience with thousands of successful implementations and the highest possible partnerships...
- +30 years of experience in digital transformation at installation and service companies
- Microsoft Gold Partner & Tier 1 Cloud Service Provider
- Fortinet Expert Partner for secure networks and data in the field
- Proven sector cases: SGS, Jeco Energies, DISA International, Engelen Heere, ...
- End-to-end approach: from strategy and implementation to support training for your technicians
- Tailor-made digitisation: user-friendly apps, usable by any technician
"With Dynamics 365 Field Service, we ensure that technicians always leave with the right information and parts. Thanks to digital work orders and real-time scheduling, our customers gain enormous efficiency."
"The real added value is in the link with Business Central: work orders from the field automatically flow through to inventory and invoicing. In this way, companies save administration, avoid errors and always keep track of their results."
Any questions?
Wondering how our digital approach will also move your installation company forward?
Schedule a no-obligation introductory meeting or visit our Inspiration Centre.
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