Count on us when & where your organisation needs it
With numerous Level 3 specialists on board, VanRoey.be is an ideal partner to assist your IT department with specific challenges and in emergency situations. 'Expertise Services' brings the following benefits:
Experts visit regularly for proactive interventions & advice
A service manager monitors & analyses issues and tickets
Option on a 24/7 hotline to Level 3 specialists with SLA (!)
Option to call in our experts if you are short of knowledge or hands
Who is 'Expertise Services' designed for?
count on our knowledge & help when needed
You have a own IT department & environment and want to stay in control
But, you want to be able to appeal external advice from experienced profiles
Sometimes you come lack of knowledge or experts and want to rely on the expertise of Level 3 specialists who know your IT environment
You want to 24/7 on direct support of sr specialists can count on
War on talent
Finding and keeping the right IT profiles is not simple. Moreover, managing an environment is very complex. Therefore, you cannot expect your IT department to have all the knowledge and to be available 24/7.
What is our action plan?
1. Intake interview
During an in-depth analysis, we get to know your environment and determine how and where we can improve your be able to structurally support organisation; possibly followed by a few minor necessary interventions.
2. Price discussion
A price per month is then determined depending on the number of estimated interventions by our experts and necessary supporting the service manager.
Option: 24/7 Level 3 hotline
Do our experts visit more than 4 times a year?
Then you get the option to also 24/7 to be able to count on support!
You will get a certified Level 3 specialist on the line immediately and always in emergencies, in the following categories:
Your IT department can count on us
Knowledge or hands short? Need advice or a solid challenge? Troubled by sudden breakdowns?
Ye may rest assured. 24/7, you are just a phone call away from IT profiles with the highest possible certification and tons of experience in diverse environments.
Want to know more about Expertise Services?