Retail ICT Solutions

As a retailer, you don't want to wait, because if you have to wait, your customers will have to wait.
Therefore, among other things, we can provide:

• One high-speed network without interference
• also on multiple offices across (SD-WAN / MPLS...)
• Faultless Wi-Fi in the most challenging places (warehouse) that is easy to manage.
• Safe and secure guest network for the purpose of hundreds of users
• Optimal telephony (SIP/ Cloud or hybrid... or via Teams)
• …

As an extension of Security, we also offer CCTV camera surveillance that works with artificial intelligence. Does a product appear to have been stolen? Draw a box in the image where the product was located, and in seconds you will see all the movement detected there last day(s). 

It was a man wearing a blue jumper? The system then immediately finds the same man by all camera images with one click Within seconds, you know who you were dealing with and export the images for the police.

These cameras, which you simply connect via PoE and do not require a central server, can do much more. Think about:

• Generating heatmaps. Which parts of your shop are under-visited? Are your colleagues present?
• Line crossing: get notification as soon as a visitor enters a zone where he should not be.
• Sensors: Is it getting too hot/cold in a room? Is a door being opened?... 

An organisation quickly becomes complex. Many try to get by with excel sheets and some online tools that may do their thing, but communicate laboriously with other data... But sooner or later you run into walls.

Therefore, we can guide you towards a comprehensive ERP and CRM environment that also works seamlessly with all Microsoft 365 solutions (think Teams, SharePoint, Outlook, Excel, PowerBI...), but also speaks to external datasets such as Icecat.

• Your inventory management,
• product information,
• your finances,
• customer and supplier data,
• ongoing tenders,
• Follow-up on invoices,
• administrative staff
• orders flow directly into production
• ... and so much more

And thanks to AI tools like Microsoft Copilot, emails from customers or suppliers instantly show you relevant information.

From one central CRM and ERP, you can get started with Marketing Automation. Because all the data is available, you can go as far as you want....

• Send personalised mailings and messages
• Lead generation, sales funnels...
• Track quotation requests and invoices automatically
• Automatically send reminders, deals...
• Bring all the numbers together in dashboards
• Track every interaction with your customer from one place (emails, phones, purchases...)
• Tune your marketing to stock levels
• …

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"By 2022, retail was the fifth most targeted industry by cybercriminals."

– RetailDetail

As a retailer, you have to safeguard your data and that of customers to the strictest extent (GDPR)! And the last thing you want is a cryptolocker crippling all your shops days.

Did you know that VanRoey configures and monitors cybersecurity at numerous Belgian and Flemish government departments, among others? So you can also enjoy that same level of security:

• The most punishing Firewalls which closely scan all traffic and block most attacks
• Block spam and train your colleagues to recognise phishing
• AI-powered protection on PCs and servers that even caught zero-days and new malware
• “Single Sign on" and Zero Trust policies that give only the right people the right access
• Backups and Disaster recovery systems
• NAC/ZTNA which does not allow just anyone to use a network cable
• Patch of PCs, servers, network equipment
• …

Brochures, info sheets, quotations, invoices, labels... Printing documents remains vital for many retailers.

Our print specialists understand your needs and know what kind of devices can relieve you of this worry-free. Even with the largest workloads.

We also offer 'cloud printing' tools, so you can secure, monitor and measure print behaviour, configure it globally (e.g. default recto-verso and black and white) and end-users don't bother with drivers.