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Managed Services

Your uptime becomes our responsibility

Managed IT Services means the complete or partial outsourcing of the management and maintenance of your IT environment to our certified experts.
With one all-inclusive price, we'll keep your infrastructure up and running and safe, thanks to monitoring, patching & proactive interventions.

 Security threats (CVEs) are patched immediately
Malfunctions will be detected and solved
Count on our certified experts
Experience administrative simplicity with a single all-inclusive monthly bill

Who benefits most from 'Managed Services'?

As a growing organization, you want a secure environment with uptime guarantees

Avoid security risks and count carefree on your IT environment, with SLA

You wish to relieve your in-house IT professionals so they can focus on developping a digitalisation strategy

You lack time and specific expertise in order to guarantee uptime and security

You don't have no in-house IT department and just want everything to work

IT is important, but you want to focus on your core business

Which parts do you want to outsource?

You can choose individual verticals, but for best choose several, that way you avoid problems as well as uncomfortable situations. For example: If printers don't work, is it because of the printers, Your network, the print server... or maybe the firewall? Why is that Teams call faltering? Pointing fingers is nobody's business, and it becomes a costly waste of time for end users.

Managed
Fortinet

Managed
Networking

Managed
Infrastructure

Managed
Meeting Rooms

Managed
Microsoft

Managed
Printing

Managed
Security Awareness

Managed
End-user support

Managed
Voice/Calling

War on talent

Managing an IT environment is a great responsibility and also very complex. You should not expect your IT department to solve every technical problem, detect every hack or be on standby 24/7. Relieve your IT professionals so they can focus on further development of a digitalisation strategy.

What is our action plan?

1. Intake Analysis

We start by thoroughly examining your IT environment. We will also ask you specific questions about its management. You get to decide which parts (verticals) you want to outsource to our certified experts. The key word is mutual trust.

2. EVOLUTION TOWARDS MANAGED SERVICES

First of all, structural problems will be solved in order to create a fail safe as well as a stable and secure environment that is backed up properly. Licences and guarantees will also be updated. Next, our management and monitoring tools will also be activated so you can benefit from a Managed ICT environment.

Result: 1 all-in price for complete unburdening

Our certified experts keep your environment up and running thanks to constant monitoring, patching and strategic proactive interventions.

We will also undertake preventive interventions as soon as we notice that for example a disk contains errors, a server is overloaded, backups fail in order to prevent malfunctions or downtime.

Monitoring in order to take preventive action

Automatic urgent updates

4h SLA during office hours (24/7 option)

Incidents are solved by our experts

Security threats (CVE) are patched immediately

IT-policies are constantly optimised

Strategic consultations with the Service Manager on a regular basis

Managed Services means that your organisation can count on hundreds of our experts

Managed Services allows us to work towards a common goal: uptime and a secure environment. Nobody wants to experience downtime. Fewer problems create and environment that offers peace of mind, within your organisation as well as in ours.

Find out more!

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Our Solutions

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