N-able N-central – critical vulnerabilities, monitoring temporarily restricted

Impact on Managed Services customers

VanRoey uses N-central On-Premises as a basis for monitoring our Managed Services clients. We have taken on board N-able’s advice Already resolved: our N-central servers have been taken offline. This means that monitoring, alerting and other functions via N-central are temporarily unavailable. Work is currently underway to no automatic notifications processed.

Take action

• Are you experiencing a problem or a fault? Take by telephone Please get in touch via the usual channels. Please report it yourself, as we are currently unable to detect it automatically. As agreed, we remain available to assist you.
• Critical systems: Keep a close eye on that yourself whilst the monitoring system is offline.
• Do you use N-able N-central On-Premises yourself? Then follow N-able’s action points:
  1. Take your N-central server(s) offline.
  2. Keep them offline until N-able confirms that they can safely go back online.
  3. Please check the N-able status page for remediation instructions and updates.