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Support

Our team of Engineers is ready for your organisation!

Ransomware at Picanol, vulnerabilities in Windows 10 & Citrix... These issues caused extra workloads in our support department in January. non-urgent interventions performed slightly later than averageThank you for your understanding.

Can't create tickets? Ask here to get an account. If our Engineer needs to remotely control your PC, he or she will ask you to run this software .

Download 'remote assistance'

Dynamics 365 support

Are you experiencing technical problems in your Dynamics 365 environment? You can also contact our Support department at 014 470 600 or by mail on support@vanroey.be. We will answer your question as soon as possible (usually within 1 to 2 working days).

Not a customer yet?

When you call our service line on 014 470 600 Your questions will be noted and passed on to a First Line Support Engineer. He or she will then contact you as soon as possible and review the follow-up action(s) with you.

24/7 Support

With the right contract, our support service is always available. Outside office hours, in the weekend, on public holidays. More information about this can be found at our Managed Services page, or by sending an e-mail to business@vanroey.be.

On 26 Oct, we will dive deeper into the world of digitalisation and how it can transform your organisation. Among other things, you will get an exclusive preview of Microsoft's AI tool 'Copilot', trends in ERP, CRM & Marketing Automation & Voka will show us its new office in Mechelen!

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