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Support

Don't panic, our team of high qualified Engineers has got your back!

Ransomware at Picanol, vulnerabilities in Windows 10 & Citrix... These issues caused extra workloads in our support department in January. non-urgent interventions performed slightly later than averageThank you for your understanding.

Can't create tickets? Ask here to get an account. If our Engineer needs to remotely control your PC, he or she will ask you to run this software .

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Dynamics 365 support

Are you experiencing technical problems in your Dynamics 365 environment? You can also contact our Support department at 014 470 600 or by mail on support@vanroey.be. We will answer your question as soon as possible (usually within 1 to 2 working days).

Not a customer yet?

When you call our service line on 014 470 600 Your questions will be noted and passed on to a First Line Support Engineer. He or she will then contact you as soon as possible and review the follow-up action(s) with you.

24/7 Support

With the right contract, our support service is always available. Outside office hours, in the weekend, on public holidays. More information about this can be found at our Managed Services page, or by sending an e-mail to business@vanroey.be.

Let our experts guide you

Rely on the knowledge and experience of VanRoey.be, just like thousands of companies and organizations already do today. 

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What I value most about VanRoey.be is their hands-on approach and no-nonsense corporate culture. Moreover, they don't just answer the question, but they really do think along. For us, this has led to a deeper understanding and solutions that exactly fill our needs. Watch video case...
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Switching to telephony via Teams went smoothly. Communication is very important to me in such projects. The cooperation between us, Telenet and VanRoey.be went very smoothly. Watch video case...
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Gert TorahIT Manager Belgian Cycling factory


I've worked with many companies before, but the approach from VanRoey.be is really unparalleled. With VanRoey.be we found the IT partner we were looking for. Read the case...
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Raf De LeuIT Manager at Torfs


We are very satisfied with the cooperation with VanRoey.be. Their people have extensive knowledge and, in addition, can be used on a understandable way ...to transfer. Read the case...
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Kim KerkhofsEXECUTIVE ASSISTANT VOKA - KVK MECHELEN-KEMPEN


Quality pays for itself over the years, this goes for both construction projects as in ICT. That is why we opted for the VanRoey.be eco-system: the right solutions, the right brands, expertise and flexibility, with high reliability as a result. Read the case...
Martin Björklund
Martin BjörklundICT manager at Groep Van Roey

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