Update: N-able N-central – monitoring back up and running

Impact on Managed Services customers

• Monitoring and alerting are active again. Automatic processing of alerts resumed on 12 November at 9.00 am. You can once again rely on our proactive approach: we detect problems ourselves and take action, often before you are even affected by them.
• The backlog is being cleared: Reports generated between 9 November at 15:52 and 12 November at 09:00 are now being processed in bulk. We are working hard to clear this backlog as quickly as possible.
• Are you unsure whether we have already identified a problem or fault? Please feel free to get in touch with us.

Take action

• Did you have a problem during the break that you didn’t report? Please let us know, and we’ll look into it.
• Do you use N-able N-central On-Premises yourself? In that case, we recommend installing the N-able patches as soon as possible. You can find all the details and instructions on the N-able status page.