The challenge: modern workplaces require structural management

Before working with VanRoey, GS1 managed most of their workstations themselves. That became increasingly labour-intensive.

“The modern workplace is evolving at lightning speed. It became difficult to keep everything performant, secure and uniform,” says Senne Van den Bergh, IT Director at GS1.

Different configurations and exceptions existed within the organisation:

• Outdated devices alongside more recent systems
• No uniform security approach
• Management that relied too much on internal estimation

GS1 therefore did not seek loose support, but rather a structural solution who could eliminate exceptions and draw a clear line.

Why VanRoey?

GS1 deliberately chose VanRoey for three reasons:

• Correct and competitive price compared to other providers
• Reachability and collaboration: no distant ticket wall, but direct access to both account managers and technical experts
• Future-oriented thinking: VanRoey understands the context of GS1 and thinks constructively about growth and future needs

“It didn't feel like a traditional supplier, but an extension of our team, a very open dialogue.”

The solution: VanRoey Managed Microsoft 365

GS1 chose VanRoey's Managed Microsoft 365: a managed services solution where workstations, security and management are monitored centrally and professionally.

Specifically, this means:

• Central standardisation of all devices
• Proactive management and monitoring of devices, updates and security alerts within Microsoft 365
• Security by default including MFA, Conditional Access, endpoint protection and automatic security updates
• Single point of contact for support, management and evolution
• Continuous optimisation in function of market and security evolutions

The solution is based on Microsoft 365 technology, with unified configurations, central policies and consistent security. The environment was built based on Microsoft 365 and Intune, with devices automatically deployed and managed via central policies. New laptops are pre-configured (Autopilot), allowing employees to immediately start safely without manual IT installations.

Like, for example:

• MFA and identity protection
• Patch and update management automatically rolled out
• Endpoint security monitoring via Microsoft Defender
• Compliance policies for devices
• ...

“Security used to be partly our own assessment. Now we know: this is set up correctly. We can sleep with both eyes closed because VanRoey relieves us completely.”

Impact on employees: professional and without surprises

The transition to a managed workplace was particularly smooth.

“The impact on employees was limited. Everything was handled professionally and choices were always discussed openly. That dialogue created trust and made everything easier.”

Structural monitoring and optimisation

In addition to daily management, VanRoey works with periodic service reviews. During quarterly checks, security status, device compliance, user experience and future needs are discussed, among other things. Based on this, optimisations are proposed, such as tightening policies, lifecycle renewal of devices or new Microsoft 365 functionalities

Conclusion: no more ad hoc IT, but a reliable foundation

GS1 deliberately chose a managed service, so that IT is no longer an isolated concern but a structural, secure and future-oriented foundation. Thanks to VanRoey, the organisation can fully focus on its own GS1 business, with the assurance that the modern workplace is managed correctly.

Wondering how we can also unburden your organisation? Get in touch with us.