Recognised challenges in the customisation sector

Lidwina asbl was struggling with several bottlenecks that affected the efficiency and continuity of their operations as bespoke company obstructed:

• Limited internal IT knowledge and reliance on external expertise
• Limited budgets, which necessitated smart investments
• The speed of digitalisation, which put pressure on processes and employees
• Increasing security challenges and the need to protect sensitive data

Reliable Managed Services and infrastructure

VanRoey took structural control of Lidwina's IT management with remote and on-site monitoring, health checks and managed services.

In addition, servers, network (LAN/WLAN and firewall) and backup solutions provided. This ensures the stability and continuity of the entire IT environment.

Modern hardware and Microsoft 365

Lidwina employees were given access to high-performance laptops, desktops, printers and monitors. Thanks to Microsoft 365 licences they can communicate, collaborate and work flexibly today, regardless of location.

Strengthened security with SentinelOne and MFA

To increase digital resilience, VanRoey implemented SentinelOne MDR and Multi Factor Authentication (MFA). As a result, both endpoints and user accounts are much better protected against cyber threats and data loss.

ERP and reporting with Business Central

Moving to Microsoft Dynamics 365 Business Central represented a big step forward.

Orders, projects and finance are now managed in an integrated way. On top of that Power Apps (production and time recording), Tasklet (warehouse management) and Power BI (reporting) for more insight, less manual administration and better decision-making.

A modern Intranet via SharePoint

Collaboration and information exchange are today taking place via a digital workplace based on SharePoint. This promotes internal communication and facilitates knowledge sharing.

Smart applications

In addition to the core solutions, complementary applications were integrated:

• Zebrix for controlling TV screens
• Continia for document scanning and archiving
• Peppol for electronic invoicing

These solutions reduce administrative pressure and increase process accuracy.

Result: stable, safe and efficient operation

Thanks to the cooperation with VanRoey, Lidwina today has a stable and secure IT environment that grows effortlessly with their organisation. The investments are made cost-efficiently and smartly phased within the available budget.

Moreover, expire collaboration and reporting much smoother, which provides greater insight and faster decision-making. Also in terms of security and continuity Lidwina stands stronger, with robust security solutions and reliable backups. Finally, the employees maximum relief, so that they can fully focus on their core mission: creating social impact.