New tools - same people - new mindset
A new way of working goes hand in hand with change. Something some employees don't want. How do you turn this resistance and insecurity into enthusiasm?
Evolving to the digital workplace is not just about new software or devices, it's about people. If they don't support it, your investment won't pay off. They deserve the right guidance and follow-up. Constantly, because solutions also keep evolving.
Why our approach
The Prosci Flight Risk Model
Large-scale, far-reaching changes always have a temporary negative impact on productivity. Before you know it, complaints and a negative atmosphere take precedence, to a point where even your strongest 'believers' begin to doubt the added value of the project.
You have to prevent this at all times.
USER ADOPTION PLAN according to 'ADKAR
Implementation processes often stop after the set-up and a one-off training. Employees are left to their own devices and it is expected that they will use the new tools 1: and 2: in the right way.
We put employees first, resulting in optimal adoption
AWARENESSof the need for change
Desireto support the change
Knowlegdeof how to change in the best way
Abilityto demonstrate skills & behaviors
Reinforcementto make the change stick
*The 'ADKAR' methodology is based on scientific research and psychological insights and leads to 6x better results. We are "Prosci Certified".
CONTINUOUS LEARNING: ALL-Inclusive
*Prices per user/month.
From customer experience to Digital Employee Experience
Customers will never love a company until the employees love it first” By providing the right tools, you ensure that your employees are satisfied. It's not easy to get everyone on the cart and embrace innovation.
In this white paper (10p) we describe the careful process that an organization needs to go through when it comes to innovation. We will discuss this:
- Determining the stakeholders
- Development of scenarios and architecture
- Action plan with focus on ‘User Adoption’
- Training, key users and permanent aftercare